Last updated: July 2026
Now Mold Testing ("we," "us," or "our"), a division of Orion Environmental Services, Inc., respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or purchasing our services, you agree to this policy.
Information We Collect
- Information you provide: your name, email address, shipping address, phone number (if you provide it), order details, and any information you include when you contact us or complete our forms and quiz.
- Payment information: payments are processed by our third-party payment and store providers. We do not store full payment card numbers on our servers.
- Sample and report information: details you provide about your home and the laboratory results associated with your order.
- Automatically collected information: device, browser, and usage data collected through cookies and analytics tools when you visit our site.
How We Use Your Information
- To process and fulfill your orders, deliver kits, analyze samples, and send your report.
- To schedule and provide consultations.
- To respond to your questions and provide customer support.
- To send you the resources or emails you request, and — if you opt in — helpful mold information. You can unsubscribe at any time.
- To improve our website, products, and services, and to understand how our site is used.
- To comply with legal obligations and enforce our terms.
How We Share Information
- We share information with service providers who help us operate — including our e-commerce platform, payment processor, scheduling provider, email and analytics providers, shipping carriers, and the laboratory that analyzes your samples — only as needed to provide our services.
- We may disclose information if required by law, or to protect our rights, safety, or property.
- We do not sell your personal information.
Cookies & Analytics
- We use cookies and similar technologies, including analytics tools such as Google Analytics, to understand site usage and improve your experience. You can control cookies through your browser settings.
Data Retention & Security
- We retain personal information for as long as needed to provide our services and meet legal, accounting, or reporting requirements.
- We use reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.
Your Choices & Rights
- You may unsubscribe from marketing emails at any time using the link in any email.
- You may request access to, correction of, or deletion of your personal information by emailing us. Depending on where you live, you may have additional rights under applicable law.
Children's Privacy
- Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
- We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.
Contact Us
Questions about this policy? Email info@nowmoldtesting.com.
This policy is provided as a general template and is not legal advice. Please have it reviewed by an attorney before publishing.
